Refund policy
Return & Refund Policy – Solution Herb
Return Policy
We have a 1-day return policy. You must raise a return request within 24 hours of receiving your product.
Returns are accepted only for damaged or defective products.
To initiate a return: Email thesolutionherb06@gmail.com with:
Order ID
- Photo/video proof of the issue
- Preferred resolution: Refund
A ₹100 return charge applies to each item. The original shipping fee is non-refundable.
Refund Policy
If approved, refunds are processed and credited to your original payment method within 2 business days.
The ₹100 processing fee and shipping charges are non-refundable.
Exceptions:
- No return, replacement, or refund for used or opened products.
- No refund on sale items or bulk purchases.
Registered Address
📍 C3-206, Panchsheel Green 2, Ajnara Chowk Block C3, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh – 201307
📧 thesolutionherb06@gmail.com
📞 +91 9289368562